Preparing for a face-to-face interview

While you can’t always predict what you’ll be asked in your interview, you can do your best to prepare in advance.

Interviewers will be looking for examples of your experience and technical competence, as well as evidence that you share our values and display the right kind of behaviour.

Before the interview

  • Find out about us. Find out as much as possible about our organisation and the housing sector. Look at our website and our profiles on LinkedIn, Twitter and Facebook.
  • Understand the role. Find out as much as you can about the role and the department you are applying to join. Contact the department directly if possible, to learn more about it.
  • Practise. Know your CV inside out. Ask yourself the question: What would I ask if I were the interviewer? Practise giving examples of your skills and experience using the job description and person specification as a guide.
  • Be prepared. Plan what you’re going to wear in advance. If in doubt, dress up, not down. As a multicultural and inclusive organisation we encourage our staff to wear what makes them feel comfortable, but your clothes should always be smart and clean. Make sure your hair (if uncovered), hands and nails are clean and tidy.
  • Arrive early. Traffic and transport delays may not be your fault but if you’re late it makes a bad impression and may mean you have less time in your interview.

During the interview

  • Use positive body language: face the interviewers, lean forwards (slightly!) and relax your shoulders.  Remember to make eye contact. (If you’re unable to do this due to a disability, let the interviewer know.)
  • Smile and let your personality shine through, but be wary of cracking too many jokes. What you think is amusing may not amuse the people on the panel!
  • Interviews have a time limit, so keep your answers concise and to the point.
  • Show the panel you’ve done your research and mention things you know about Metropolitan.
  • Use time at the end of the interview to ask questions and clarify your responses.
  • Take notes if you like (just remember to check that it’s okay beforehand).