STEPS (Support Towards Empowering People Service)

Up to one in four people will experience mental health problems at some point in their lives and it’s vital that the right services are in place to support them. Language and other cultural barriers can make it a real challenge to find the right support, which is where STEPS comes in. It’s a free service, aimed specifically at Nottingham’s local black, Asian and minority ethnic (BAME) communities. STEPS offers one-to-one and group support to people with mental health needs, which helps identify these needs and addresses them through personalised support plans. This in turn helps customers achieve greater independence and a sense of control.

Who the service is aimed at

STEPS is aimed at adults living in Nottingham City. Customers need to be registered with a GP – we realise that this in itself can be another barrier and so we can support them through the registration process too. The service focuses on the needs of the BAME community, in particular African, African-Caribbean, Asian, Eastern European, Refugee and Asylum Seeker communities.

Support available

  • Recovery action planning
  • 1-1 support
  • Group activities
  • Peer support

Our service is available:

Mondays, Wednesdays and Fridays 9am to 5pm
Tuesdays and Thursdays 9am to 7pm

Want to find out more?

Have a look at our 2017 STEPS winter newsletter and postcard. Or email, call or text us on 020 3535 5244.
Other people can contact us on your behalf too, such as your GP, District Nurses, friends and family.

You can also download our STEPS events diary to see when the next information and wellbeing groups are taking place.

Useful resources

The NHS provides lots of useful information online about mental health and effective therapies.

Wellness in Mind provides information, advice and support for anyone in Nottingham experiencing difficulties with their mental wellbeing.

Nottingham Primary Health, Wellbeing and Recovery College offers a wide range of courses and resources to help people deal with their emotional health challenges and achieve the things they want in life.

Insight Healthcare works throughout Nottingham to provide NHS funded talking therapies.

Self Help UK  supports people to create self help groups to improve health and wellbeing. They have created a series of self-management videos  aimed specifically at Nottingham’s BAME communities.

Refer a customer

This leaflet provides GPs and other referral agencies with details of the STEPS service, including how to refer someone. Download the STEPS referral form.