Make sure your home is gas safe


As a leaseholder, you are responsible for the maintenance of all gas appliances and flues in your property. It is very important that you make sure all your gas appliances (including, gas boilers and cookers) are safety checked and serviced every 12 months. Poorly maintained or badly fitted gas appliances can put you and your neighbours at risk from gas leaks, explosions, fires and carbon monoxide poisoning.

All appliances should be regularly serviced and checked by a Gas Safe registered engineer who will carry out tests and checks to establish your appliances are operating safely.

How can I find a Gas Safe registered engineer?

As a leaseholder, you are responsible for servicing your gas boiler and appliances. This is an important health and safety issue so we have negotiated a competitive price with our gas contractors who can carry out a gas safety check and provide you with a Gas Safety Certificate.

The cost of this reflects the market rate and is competitive. If you would like to make use of this offer, please feel free to contact the contractor who works in your area:

North region leaseholders

PH Jones – 0800 023 4069

Sun Realm – 01582 571 928
(East of England)

South region leaseholders

BSW Heating – 0800 953 1229
(north London)

P&R Installations – 0800 919 634
(south London)

As a leaseholder or home owner you are responsible for arranging and paying for a gas safety check.

You could also visit the Gas Safe Register website which provides an official list of gas engineers who are registered to work safely and legally on gas appliances. 

What about flues?

Some properties, mainly flats and apartments, have been built with internal boiler flues (the pipes/tubes that carry the burnt gases out of the boiler to the outside) which cannot be inspected because they are hidden behind walls or ceilings.

As part of the routine inspection and annual service, a Gas Safe registered engineer needs to be able to see the flue − which takes fumes away from the boiler.

A flue in poor condition, combined with a boiler that is not working properly, could put you and your family in danger from carbon monoxide poisoning, which can cause death or serious injury.

If you do have a boiler where all, or part of, the flue cannot be seen, inspection hatches will need to be fitted. This does not mean that your flue system is unsafe. As long as the boiler passes a series of safety checks − including having audible carbon monoxide alarms fitted − it is safe.

If your boiler is situated on an outside wall, it is unlikely you will have this type of flue.