Make a payment


The quickest way to pay your rent or service charge is online through MTVH Online.

MTVH Online gives you 24/7 access to make payments securely and review your rent or service charge account.

Learn more about MTVH Online

Alternatively you can pay through allpay directly (you’ll need an email address, your allpay payment card and a debit or credit card – remember you may be charged interest if you pay by credit card).

Direct Debit

Easy to set up and manage, Direct Debit payments are made automatically so you don’t need to worry about missing a payment. You’ll need a bank or building society account that accepts Direct Debits.


Use your allpay rent payment card at over 22,000 locations, including newsagents, convenience stores and supermarkets. Find your nearest allpay outlet.

By phone

To pay securely over the phone call us on 020 3535 3535 during office hours (Monday-Friday, 8am-5pm) or call allpay on 0844 557 8321 24 hours a day, seven days a week. You’ll need a credit or debit card (you may be charged a fee if you pay by credit card). If you pay via allpay you’ll also need an allpay rent payment card. 

By text

You can make a payment at any time via allpay’s secure text system. As well as a mobile phone you’ll need an allpay swipe card and a debit or credit card. You need to register online first and then follow a few simple steps: to make a payment, you simply text ‘Pay’ along with a registered text code and the amount you wish to pay, followed by the text password (which is the last 4 digits of your debit/credit card). You will then receive a confirmation text message.