Contact us
Save time by using Customer Self Serve. Once you’re registered, you’ll have 24/7 access to report repairs, make payments and review your rent or service charge account.
Reporting a repair?
We often get calls from customers about small repairs that they’re expected to fix. As not everyone is a dab hand at DIY, we’ve produced some handy diy clips with simple-to-follow instructions covering commonly requested odd jobs around the house. If you have an issue with your central heating, check out our top tips over on the right.
Our offices
London
The Grange (registered office)
100 High Street, Southgate, London N14 6PW
Canalside
240a Kingsland Road, Hackney, London E2 8AX
Chalkhill
The Welford Community Centre, 113 Chalkhill Road, Wembley, Middlesex HA9 9FX
Clapham Park
91-93 New Park Road, London SW2 4AX
Roundshaw
5 Mollison Square, Wallington, Surrey SM6 9DA
Midlands
Nottingham
Raleigh House, 68-84 Alfreton Road, Nottingham NG7 3NN
Derby
Masons Place Business Park, Unit 16, Derby DE21 6YZ
(Visit by appointment only)