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Save time by using Customer Self Serve. Once you’re registered, you’ll have 24/7 access to report repairs, make payments and review your rent or service charge account.

Reporting a repair?

Alternatively you can report repairs, make payments and review your rent or service charge account by using Customer Self Serve. Once you’re registered, you’ll have 24/7 access to report repairs, make payments and review your rent or service charge account.

We often get calls from customers about small repairs that they’re expected to fix. As not everyone is a dab hand at DIY, we’ve produced some handy diy clips with simple-to-follow instructions covering commonly requested odd jobs around the house. If you have an issue with your central heating, check out our top tips over on the right.