Metropolitan

Our aim in everything we do is to support customer independence.

About us

Metropolitan Thames Valley (formerly Metropolitan) provides housing at different levels of affordability for people living in London, the South East, East Midlands and East of England.

We deliver care and support to customers with a wide range of needs, specialising in services for older people and for people with mental health issues and learning disabilities. We also deliver a wide range of shorter term services which provide customers with intensive support.

We are a member of the National Housing Federation and the g15, which represents London’s 15 largest housing associations and houses one in 10 Londoners (www.g15london.org.uk). Together with our peers in the sector, we’re addressing the national shortage of affordable housing by building good quality homes where people want to live. We believe everyone should have access to a home and the opportunity to live well.

Registered office: The Grange, 100 High Street, Southgate, London N14 6PW. Metropolitan Thames Valley is the trading name for Thames Valley Housing Association Limited (TVH) and Metropolitan Housing Trust Limited (MHT).  MHT and TVH are registered societies for the benefit of the community, registered, authorised and regulated by the Financial Conduct Authority (with registration numbers 17375R and 16337R respectively) and the Social Housing Regulator. MHT is an exempt charity and a subsidiary of TVH. MHT’s registered office is The Grange, 100 High Street, London N14 6PW. TVH’s registered office is Premier House, 52 London Road, Twickenham TW1 3RP.

Find out more about our executive team and the Board.

Our history

Passengers stepping off the Empire Windrush in 1948 at Tilbury Docks would have encountered a very different country to the one we live in today. Bombing during the Second World War had inflicted widespread damage to urban areas, construction materials were in short supply and rationing continued.

Invited to Britain to fill post-war labour shortages, many of these Caribbean migrants had to live in squalid conditions without basic amenities. Like others on low incomes, they also faced insecure tenancies and homelessness.

It was against this backdrop that our legacy organisations, The Metropolitan Coloured People’s Housing Association and Thames Valley Housing, were founded, with a mission to provide safer and more affordable homes in our inner cities.

As time went by, the organisations grew in size and diversity. In the 1980s, with home ownership central to Government housing policy, both housing associations introduced shared ownership schemes, making it easier for people to get a foot on the housing ladder. Metropolitan went on to provide care and support services, while Thames Valley Housing began to provide keyworker accommodation for NHS Trusts and student accommodation.

The new century saw Metropolitan take over the management and regeneration of the Clapham Park and Ashmole estates in Lambeth, while Thames Valley Housing opened its largest private finance initiative scheme in Woking. In 2012, Thames Valley Housing launched its market rent business, Fizzy Living.

In October 2018 Metropolitan and Thames Valley completed a partnership to form Metropolitan Thames Valley (MTVH). MTVH is the trading name for the group which owns, manages or administers around 57,000 homes across London, the South East, East Midlands and the East of England. Together, we want to improve the services we provide to customers, do more in our communities and build a better future for generations to come.

We completed a partnership with Thames Valley Housing to form Metropolitan Thames Valley in October 2018.

Performance

We are committed to securing value for money in everything we do and being transparent about how we use our resources. We publish annual financial reports and customer reports to summarise our performance. Read more about how we do this in our Value for money statement and view details of our expenditure over £500.