New To Metropolitan

If you are new to Metropolitan, you may be interested in some of the following services that we provide for our customers:

Housing

Housing management is at the heart of our business. Throughout the East Midlands, Greater London and Cambridgeshire, Metropolitan manages over 38,000 homes for residents and service users. We work with partners, local authorities, developers and charities to regenerate housing estates and create new housing. We work closely with our residents to ensure we manage their homes well, provide speedy repairs and give support when it’s needed.

Find out how to become a resident.

Buying a home

Metropolitan Home Ownership is an award winning business, with a great track record. For almost 30 years, MHO has helped low and moderately paid working people buy or rent a decent, affordable home. We have helped over 35,000 households into homes of their own, including 5,000 key workers. We use our HousingOptions service, run in partnership with L&Q to help Londoners find affordable homes to own and rent from over forty housing providers. Our national HomeBuy Agency service, called Housing Options Plus, provides asset management, market research and sales services to the Homes and Communities Agency, funders and customers.

To find out more about the affordable home ownership opportunities available through Metropolitan, visit our Home Ownership site.

Care & Support

Every year, we support over 7,000 people to live independently across London, the Midlands, Yorkshire and the east of England. The people we work with have a diverse range of needs, so we tailor our services to each individual, working with them to achieve their potential.

We celebrate our customers’ diversity and see it as a strength. We’re able to share our specialist knowledge of each particular client group, learning from our colleagues to improve the way we do things.

Our client groups include:

• people experiencing mental ill-health
• people with learning disabilities, Asperger’s syndrome and autism
• older people
• younger people with support needs, including teenage parents
• refugees, asylum seekers and new migrants
• people escaping domestic violence, including gay men
• people who experience substance misuse and require addiction support
• homeless people and families
• people with HIV and AIDS.

Our wide-ranging services include:

• care homes and supported housing
• floating support: support in your own home or in the community
• support to get out and about or take part in social activity
• support to help you home from hospital
• support to maintain your tenancy
• drop-in support and outreach work
• education, training and employment
• respite
• day services.

Find out more about the things we do.