If you experience an electrical failure and it is only partial (e.g. your lights won’t come on, but your TV is working), then you should check your fuse box. If you are unable to resolve the problem you should contact customer services.
If the mains supply in your home fails completely, contact your electricity supply company. There will be a contact number on your electricity bill. They will be able to advise you when power will be restored.
Some safety tips on electricity around the home
- Always use good quality, undamaged plugs with shielded pins. Wire these correctly and only use one appliance per plug.
- Never overload sockets with adapters.
- Never plug an appliance into a light fitting.
- Never use any electrical appliance other than a shaver in the bathroom and only use it if it is plugged into a proper shaver socket.
- Never put clothes near a heater – even a convector or storage heater.
- Never adapt or extend supplies to storage heaters, and do not fit time switches or delays to radiant fires.
- Never cover or block extractor fans or fan heaters.
- Never touch electrical items with wet hands.
- Turn off the lamp or light.
- If the bulb’s hot, let it cool before you touch it.
- Take hold of the bulb and turn it counter clockwise until it is released from the socket.
- Insert the new bulb into the socket and turn it clockwise until it fits properly.
- Turn the lamp or light back on to check that it works.