Contact us

Save time by using Customer Self Serve. Once you’re registered, you’ll have 24/7 access to report repairs, make payments and review your rent or service charge account.

By telephone you can contact us on 020 3535 3535.

Reporting a repair?

We often get calls from customers about small repairs that they’re expected to fix. As not everyone is a dab hand at DIY, we’ve produced some handy diy clips with simple-to-follow instructions covering commonly requested odd jobs around the house. If you have an issue with your central heating, check out our top tips over on the right.

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Our offices


The Grange (registered office)
100 High Street, Southgate, London N14 6PW

240a Kingsland Road, Hackney, London E2 8AX

The Welford Community Centre, 113 Chalkhill Road, Wembley, Middlesex HA9 9FX

Clapham Park
Threshold Centre, Clarence Crescent, London SW4 8BU
(Corner of Helby Road and Clarence Crescent)

5 Mollison Square, Wallington, Surrey SM6 9DA


Raleigh House, 68-84 Alfreton Road, Nottingham NG7 3NN

Masons Place Business Park, Unit 16, Derby DE21 6YZ
(Visit by appointment only)