Ready to Switch uses the combined purchasing power of our communities to negotiate cheaper prices with energy providers. Households switch energy provider as a group all at the same time – and everyone saves on their own bill. Save up to £200 on your energy bills. The more households...More
We are still experiencing intermittent issues with our telephone systems which is stopping customers getting through to our Customer Service Centre. We have engineers working on the issue and hope to find a permanent solution soon. In the meantime, you can report a repair, report anti-social behaviour or contact us...More
Update: A letter of thanks to our customers Metropolitan are launching a brand new Volunteering programme and updating our Customer Involvement policy, and we want to hear from YOU! Volunteering is a great way of gaining new skills and experience leading into employment, meeting new people and supporting...More
Are you: over 55? under 55 and disabled? a homeowner in Derby City? If so, our Care and Repair team may be able to help you repair, improve or adapt your home so you can continue to live there independently as long as possible. Our service includes: advice on repairs and maintaining your...More
Our ‘Adapt and Relax’ scheme provides support to homeowners who need adaptation works carried out in their home, in order to continue living there, but aren’t eligible for financial help from Derby City Council. We provide support to people who: don’t meet the mobility or bathing criteria for a disabled adaptation...More
Is your home suitable for your needs? Need more space for your growing family? Are you losing housing benefit because the Government says you have too many bedrooms? Come along to the Housing Options drop-in event on Wednesday 13th 10am – 4pm and Thursday 14 February 10am – 2pm at...More
We are running a pilot in the Midlands to monitor electricity energy usage and are looking for a small number of volunteer tenants to take part. The pilot will involve installing a device to your fuse board which will regulate the voltage to certain circuits at 220v and could possibly...More
Are you worried about how the changes to the benefit system might affect you and your family? Get in touch with us using the form at the bottom of the Welfare Reform page and a member of staff will be in touch to discuss your personal circumstances. To read more...More
Lots of us have seen snow overnight, here’s our top tips to keep warm: Wear several layers of light, warm clothing; it will keep you warmer than one big chunky layer. If it’s icy outside think twice before you go out. Can you leave that errand for a day or...More
First Steps in Social Enterprise Are you a budding social entrepreneur from a migrant background, or someone with a business idea for a social enterprise that will benefit both minorities and the wider community? Do you need free advice to help you get your venture off of the ground? First...More
For more information about how to make the following adaptations, click the links to the BBC Accessibility site below:
