Care and Support

Metropolitan awarded mental health support service contract in Essex

28/10/2014

Metropolitan has been awarded the contract to implement a new mental health Intensive Enablement supported housing service across Essex. The three-year contract, which was awarded following a competitive tendering process, started in mid-September and has a two-year extension option. Metropolitan is the sole support partner to Essex County Council for...More

Become a Dementia Friend

17/06/2014

We’re supporting the Dementia Friends campaign to raise awareness of the disease and how you can help people in your community living with it. The campaign, organised by Public Health England and Alzheimer’s Society, aims to create a network of one million Dementia Friends across England by 2015. Chances are...More

STAR (Survey of tenants and residents)

28/08/2013

Over the next few weeks we will be contacting approximately 2,000 of our customers, either by phone, email or letter to find out how satisfied they are with our services. This is part of STAR (Survey of Tenants and Residents) and should only take about 5-10 minutes if contacted by...More

Cheap stamps for benefit claimants this Christmas

6/11/2012

Starting today, the Royal Mail are launching a Christmas stamp scheme which will enable customers in receipt of Pension Credit, Employment and Support Allowance or Incapacity Benefit to buy First and Second Class stamps at 2011 prices. Customers can buy a total of 36 stamps, at a cost of 46p...More

Home Learning Project bursts with colour and life

1/10/2012

01/10/2012: Metropolitan’s Home Learning Project celebrated its successes on 21 September with a lively party of volunteers, project partners and refugee learner participants, some of whom previously didn’t even have the confidence to leave their homes. The Home Learning Project, funded by Big Lottery, has been providing ESOL (English for Speakers of...More

Legal eagles give community project for refugees a lick of paint

1/10/2012

28/09/2012: A community project based in Sheffield has been given a dose of TLC after a group of trainee solicitors from national law firm Irwin Mitchell traded an afternoon in the boardroom for a DIY challenge as part of a new induction programme.  Metropolitan’s Station Foyer in Sheffield, which provides...More

The cost to call our Customer Service Centre

24/09/2012

Metropolitan has a single point of contact through its centralised Customer Service Centre(CSC) contact number which is 020 3535 3535. A good deal of thought went into the selection of the number which took into account other types of numbers such as 0800 numbers (which are free of charge from...More

Breaking down barriers, building lives

31/07/2012

A short film highlighting how the lives of refugees and new migrants in Sheffield have been transformed as a result of the dedicated support, advice and training they have received from the JET @TheFoyer programme has just been released.  Listen to customers talk about their experiences of how JET has provided them with...More

Mendip House

Mendip gets a makeover

29/05/2012

Residents at Mendip House in Edmonton, North London are sitting pretty thanks to the efforts of volunteers who have given two large communal lounges a makeover. Around 20 Metropolitan Care and Support and Mears staff rose to the challenge, descending on Mendip House (or rather, ‘ascending’ – all the way...More

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Older people in Haringey to benefit from new services

16/01/2012

As public spending cuts take hold across Haringey, Metropolitan has launched a new service, Golden Age, to help plug the gap in support for older people in the borough. Golden Age is a monthly subscription service that provides a wide-range of popular social activities that encourage older people to stay...More

Accessibility

For more information about how to make the following adaptations, click the links to the BBC Accessibility site below: