We are still experiencing intermittent issues with our telephone systems which is stopping customers getting through to our Customer Service Centre. We have engineers working on the issue and hope to find a permanent solution soon. In the meantime, you can report a repair, report anti-social behaviour or contact us...More
Update: A letter of thanks to our customers Metropolitan are launching a brand new Volunteering programme and updating our Customer Involvement policy, and we want to hear from YOU! Volunteering is a great way of gaining new skills and experience leading into employment, meeting new people and supporting...More
According to the World Health Organisation, one in four people in the UK will be diagnosed with mental ill-health at some point in their life and for more than 40 years we have supported clients with varying mental health needs: some of the people we work with experience problems and...More
We are running a pilot in the Midlands to monitor electricity energy usage and are looking for a small number of volunteer tenants to take part. The pilot will involve installing a device to your fuse board which will regulate the voltage to certain circuits at 220v and could possibly...More
Are you worried about how the changes to the benefit system might affect you and your family? Get in touch with us using the form at the bottom of the Welfare Reform page and a member of staff will be in touch to discuss your personal circumstances. To read more...More
Lots of us have seen snow overnight, here’s our top tips to keep warm: Wear several layers of light, warm clothing; it will keep you warmer than one big chunky layer. If it’s icy outside think twice before you go out. Can you leave that errand for a day or...More
Find out more about the free youth activities taking place in Cambridge in the new year: ChYpPs @ 43 Discovery Way Cambridge, CB4 1FE. If you’re aged between 7 and 13 years old, come along for fun, games, arts and crafts on Mondays from 3:30-5:30pm every week from 7th January....More
You could get between £100 and £300 tax-free to help pay your heating bills if you were born on or before 5 July 1951. This known as a ‘Winter Fuel Payment’. You should get a Winter Fuel Payment automatically if you get the State Pension or another social security benefit...More
In the next few days, you will receive the next issue of @Metropolitan magazine. This is also available online. Click the links below to read the latest issues. Read the latest issue of @Metropolitan magazine North Read the latest issue of @Metropolitan magazine South
We are currently looking for residents interested in joining our Scrutiny Committees. Scrutiny Committees make up part of the governance structure of the organisation and their role is to hold Metropolitan to account for our performance and make recommendations on how our service could be improved. We are particularly looking...More
For more information about how to make the following adaptations, click the links to the BBC Accessibility site below:
