Equality and diversity
Making equality and diversity a core part of everything we do is essential if we are to achieve high levels of customer satisfaction.
The current economic climate and changes to welfare provision are being felt most by some of the most vulnerable members of the communities we serve. We’ll continue to explore the ways in which we can support those groups disproportionately affected by these changes. This will include providing support for disabled people, those fleeing domestic violence and young people seeking employment.
Supporting our staff
Equality and diversity are also valued within our organisation. We want to attract the best employees from all sections of society as the knowledge and skills that a diverse workforce gives us will help us to deliver the best services to our customers. We are proud of our thriving staff diversity networks, and for the past ten years we’ve been recognised as one of the top 100 employers of lesbian, gay, bi-sexual and trans-gender people in the Stonewall index.