Equality & Diversity
Proud to be all together different
At Metropolitan we are committed to the promotion of equality and we value the diversity of both our customers and our staff. We understand that equality and diversity are fundamental to the effective delivery of our services and our performance as an employer.
Whilst there has been much positive social change since Metropolitan was formed in the 1950s, discrimination and harassment against groups and individuals within society has not disappeared.
Satisfying our customers
Making equality and diversity a core part of everything we do is essential if we are to achieve high levels of customer satisfaction. By having a clear understanding of the diverse needs of our customers we can target our services effectively, and invest where it makes the most difference.
The current economic climate and changes to welfare provision are being felt most by some of the most vulnerable members of the communities we serve. Metropolitan will continue to explore the ways in which we can support those groups disproportionately affected by these changes. This will include providing support for disabled people, those fleeing domestic violence and young people seeking employment and through the provision of homes, investment in communities and by improving our services.
Supporting our staff
Diversity is also valued within Metropolitan. We want to attract the best employees from all sections of society as the knowledge and skills that a diverse workforce gives us will help us to deliver the best services to our customers. We are proud of our thriving staff diversity networks and to be a recognised as one of the top 100 employers of lesbian, gay, bi-sexual and trans-gender people in the Stonewall index.
All together different- our single equality scheme
Our Single Equality Scheme entitled ‘All Together Different’ sets out our approach, objectives and actions in respect of equality and diversity for the next three years.
Metropolitan’s single equality scheme details how we will further embed equality and diversity into everything that we do. It was developed in consultation with resident and service user groups, their representatives, staff, Board members and other stakeholders.